What gets done is clear
Area-by-area task list attached to the contract.
Istanbul · cleaning for homes and businesses
MyCarePlus — We Care. We Deliver.
Cleaning made easier.
Choose what you need. Our team confirms the scope, schedules the right people and manages the service from start to finish.
For my companyA contracted monthly service for offices and commercial spaces, with an SLA and reporting.Business solutions →
For my homeOne-off, deep or recurring home cleaning by an equipped team.Residential services →
I want to become a partnerGrow with us in your district under the MyCarePlus standard.Pre-application →
Renovation & MaintenanceRepairs, maintenance and turnkey renovation. Quote by photo, managed by an engineer.Get a photo quote →
1,000+cleanings completed
500+happy users
450+positive reviews
Get the appScan with your phone camera; it opens the right store for iPhone or Android.
Istanbul · corporate cleaning & facility care
Finding a cleaning company is one thing. Finding the right one is another.
Your location, facility type, cleaning frequency, operating requirements and expectations all shape the right service. That's where MyCarePlus comes in: we assess your site first, then build the scope, team and plan around it. One contract, one SLA, one monthly e-invoice.
On-site needs assessmentContract + SOW + SLA annexMonthly e-invoice and quality report
MyCarePlus BusinessManaged service for offices and commercial spaces
Starts with a surveyWho manages it is clear
An assigned operations lead and a planned team.
Results are on record
Visit logs, inspections and monthly reporting.
THE RIGHT FIT.
We start with what your business needs, not a standard package.
Whether you're looking for a cleaning company for the first time, considering changing your current provider or have an upcoming requirement (a new office, a move, an opening), tell us what you need. We survey the site and come back with a clear proposal.
Location
District, building access and number of sites.
Facility type
Office, clinic, retail, warehouse or shared space.
Frequency
Daily, weekly or after hours.
Operating requirements
Working hours, security rules, hygiene-sensitive areas.
Expectations
Quality level, reporting and response times.
By sector
We don't apply one checklist to every business.
We rebuild the scope around your working hours, visitor traffic, hygiene sensitivity and customer flow.
Offices and agencies
Planned care before or after hours, without disrupting work.
Stores and showrooms
The same presentation standard in customer-facing areas, every day.
Clinics and practices
Procedures focused on high-touch surfaces and waiting areas.
Residential & building management
Periodic operations for lobbies, stairwells, parking and common areas.
Hotels and serviced apartments
Room turnovers, common areas and periodic deep cleaning together.
Real estate & rental companies
Move-out / move-in cleaning between tenants, with photo records.
Scope of Work
We lock the scope together before signing.
The structure below is an example. The final task list is prepared during the survey based on areas, frequency and usage.
Typically included in standard scope
- Sweeping, mopping and floor care
- Workstations and reachable surfaces
- Kitchen, tea points and shared areas
- Washroom and toilet cleaning checks
- Waste collection and bin liner change
- Interior glass and reachable partitions
- Supplies, equipment and visit log
Needs a separate survey and price
- Facades and work at height
- Heavy post-construction cleaning
- Carpet, upholstery and textile washing
- Pest control and special disinfection
- Garden, technical maintenance and small repairs
- Areas with hazardous or special waste
- After-hours special teams and multi-site operations
Quality & SLA
Quality tied to a system, not to one individual.
Responsibility, inspection, correction and reporting are defined in a contract annex.
Operations lead
A single point of contact for daily coordination.
Digital service log
Visits, tasks and completion on record.
Backup team plan
Operations stay covered when staff are absent.
Corrective action
Non-conformities recorded and followed to closure.
Exact response, intervention and staff replacement times are defined in the contract based on location, working hours and the chosen service level.
Review the sample SLA annex →Contract model
What procurement and legal will ask — answered in writing, upfront.
Start from our standard framework, or send us your own supplier agreement template for review.
Term
3, 6 or 12 months, renewed by both parties at the end of term.
Invoicing
Monthly Turkish e-invoice (e-Fatura); extras as separate lines.
Payment
Monthly; payment terms and bank details set in the contract.
Price review
At most once a year, based on an index named in the contract.
Termination
With written notice; immediate in case of material breach.
Confidentiality & data
Staff confidentiality undertaking; processing under Turkish KVKK (Law 6698).
Sample documents you can review
Service agreement frameworkParties, fees, term, liability, termination.PDF / Print →
SLA annexService levels, replacement, correction and service credits.PDF / Print →
Scope of Work templateArea × task × frequency table, fillable.PDF / Print →
KVKK privacy noticePersonal data in form and contract processes.PDF / Print →
Documents are illustrative. The Turkish text is binding; English and Arabic versions are for reference. The final text is prepared jointly after the survey.
From proposal to contract
Six steps that make the decision easier.
Each step produces a concrete output, so procurement and management can compare the proposal properly.
Initial brief
Area, sector, headcount and service expectations.
On-site survey
Areas, risks, usage and current setup are reviewed.
Scope of Work
Tasks, frequency, team and equipment are defined.
Proposal & SLA
Price, service level, reporting and correction model.
Trial visit
The operating and quality model is tested on site.
Contract & start
Onboarding, team plan and first service schedule.
Monthly starter model
Business 4Care
Combines a deep clean and maintenance visits in one cycle, so the office stays clean, tidy and presentable all month.
Request a surveySample plan
Up to 150 m² / 15 employees
19,250 TLfrom, + VAT
4 visitsPer service cycle
1 deep cleanThorough start
3 maintenanceRegular upkeep
2 people × 4 hoursPer visit
6,950 TL trial visit, credited against the contract if you move to a monthly plan within 48 hours.
The final price depends on usage, working hours, special areas and extra services, and is confirmed after the survey.
Budget estimate
Get a first number for budget approval now.
An indicative monthly range from three answers. The binding proposal is issued in writing after the survey.
Estimated monthly budget (per site, + VAT)
For multi-site contracts, central reporting and group pricing are assessed during the survey.
Request a survey with this estimate →Non-binding estimate; assumes standard scope during working hours.
Monthly management report
Not just clean — measurable.
Visits, inspections and improvement items summarised in one report for decision-makers.
Sample report contents
Planned / deliveredVisits and hours worked
Quality inspectionResults and findings
Corrective actionsItems opened and closed
Next month's planRecommendations and special needs
Every visit on record in the app.
Bookings, time logs and service notes are kept in the MyCarePlus app, and you can request extra or one-off jobs from it too.
Get the app
Corporate Vendor Pack
A clean paper trail for your procurement team.
Company, staff, safety and materials documents are shared at proposal stage according to your procedure.
Request the vendor packCompany and tax documents
Activity and signature documents
Social security (SGK) records — on request
Occupational health & safety (İSG) policy
Materials list and SDS/MSDS
Scope of Work and SLA annex
Invoice and bank details
Insurance documents — where available
Documents are prepared from the company's current official records and your procurement procedure; this page alone does not commit that a document is available.
FAQ
Questions to settle before signing.
Out-of-scope requests, staff changes and quality issues are defined clearly at proposal stage.
What if a cleaner doesn't show up?
The replacement method and target time are defined in the SLA annex by location and service level.
Are supplies and equipment included?
Included equipment, chemicals and consumables are listed separately in the proposal.
Why is the price confirmed after the survey?
Area alone isn't enough; usage, working hours and special surfaces change the total cost.
Can we use our own contract template?
Yes. We review your procurement template and adapt the scope, SLA and pricing annexes to your format.
How is invoicing done?
A monthly Turkish e-invoice is issued; approved extra work appears as a separate line.
What are the term and termination terms?
Choose a 3, 6 or 12-month term; notice period and conditions are written into the contract.
Do you serve multi-site businesses?
After reviewing sites and districts we can set up central reporting and separate team plans.
Can you work outside office hours?
Early, late or weekend visits are planned during the survey and shown separately in the proposal.
How are quality issues handled?
Notification, review, corrective action and closure are recorded under the contract's quality procedure.
Is the trial visit mandatory?
No, but it's recommended to test scope and operational fit before signing.
Studio
Our work
Snapshots of our work in offices, stores and commercial spaces.
60-second brief
Start the survey process.
We don't ask for a full address or sensitive documents at this stage. Send the basics and our team will contact you within one business day.
Residential services
The right team and plan for your home.
Tell us about your space and what you need; we confirm the team, equipment and time with you and schedule the service.
Request home cleaningHome cleaning
Standard, deep and recurring cleaning.
Move-in / move-out
Detailed cleaning before handover, rental or relocation.
Post-construction
Dust, residue and surface cleaning after renovation.
Window cleaning
Interior and reachable exterior glass.
Kitchen and bathroom
Hygiene and limescale removal in high-use areas.
Special services
Upholstery, stains and disinfection, planned to your needs.
How it works
Your service, ready in three steps.
Choose what you need
Send the service, district and a short note about the space.
We confirm the scope
Our team calls you; duration, team and price are agreed.
Our team arrives
The planned team and equipment complete the job, and quality is checked.
Studio
Our work
Before / after shots from homes we have cleaned.
MyCarePlus app
App Store rating · Free · iOS and AndroidBookings in your pocket.
Browse services, choose the right option and manage your booking from the mobile app.
- Pick the service and the date
- Track your booking and the team
- See time logs and service notes
Get the appScan with your phone camera; it opens the right store for iPhone or Android.
Quick request
Home cleaning request
Fill in the form or call us directly. We get back to you the same day.
Partner programme
Let's grow together in every district of Istanbul, to one standard.
MyCarePlus runs the work that comes through its website, mobile app and corporate contracts with teams who know their area and care about quality. You run the field; the brand, customer channels, digital workflow and quality system come from us.
Web, app and corporate channelsDigital work orders and recordsStandard task lists and training
We measure performance together
We review a monthly scorecard with every partner. The measures are agreed upfront; strong performance means more work and more territory.
On-time serviceJobs that start at the planned time
Quality scoreAverage of on-site checks
Client satisfactionRatings and complaints
Record disciplineComplete work orders and photos
Partner programme
Three partnership models
Partnership is not a job guarantee or a franchise sale. The model is agreed together after assessing capacity, territory and quality fit.
Regional operating partner
A team or company that delivers home and office services in specific districts to the MyCarePlus standard.
- Your own team and field management
- MyCarePlus brand and processes
- Work flow matched to area and capacity
Specialist partner
Work that needs specialist skills: pest control, carpet and upholstery, facades and work at height, post-construction cleaning.
- Project work in your speciality
- Subcontracting for corporate clients
- Certificates and equipment required
Referral partner
Organisations that refer clients: real-estate offices, building managements, facility-management (FM) firms.
- A reliable solution for your own clients
- Referrals tracked on record
- Commercial terms written in the agreement
What MyCarePlus provides
- Brand, uniform and presentation standard
- Job requests from the website, the app and corporate sales
- Digital work orders, time logs and service notes
- Area-based task lists and quality-check forms
- Onboarding training and an operations handbook
- Corporate client contracts and an invoicing framework
What we expect from a partner
- A registered company or sole proprietorship with tax registration
- SGK-registered staff and workplace safety under Law 6331
- On-time service and complete digital records
- Compliance with supplies, chemicals and equipment standards
- Commitment to customer experience and brand rules
- Professional liability insurance (an advantage if you have it)
Six steps from application to first job
Pre-application
Territory, company status, team and equipment.
Pre-assessment
Documents, experience and references are reviewed.
Introductory meeting
Service area, roles and way of working.
Pilot jobs
A few sample jobs with quality checks.
Agreement
Territory, role, commercial terms and performance targets in writing.
Start
Training, app access and the first job plan.
Partnership questions
Is this a franchise?
No. The partnership is not a franchise sale or a job guarantee; the model is agreed together based on capacity, territory and quality fit.
How are commercial terms set?
By service type, territory and role, and written clearly in the signed agreement.
Who owns the client relationship?
Client relationship, referral and communication rules are defined in the agreement; the work runs on transparent records.
Can I apply without a company?
You can apply, but starting work requires a registered company, tax registration and SGK-registered staff.
Apply now
Tell us about your territory and capacity.
Applying does not create a job guarantee. If there's a fit, our team will schedule a meeting.
Gallery
From our work and our social media.
Shots from the field, before / after examples and our Instagram posts.
About us
We see cleaning not as a service, but as a promise kept.
MyCarePlus brings an Australian approach to service to Istanbul. For homes and businesses we work with a clear scope, a trained team and quality that is on record.
To be the cleaning and care brand Istanbul's homes and businesses trust with peace of mind, because its quality can be measured.
To deliver every service with a written scope, a trained and equipped team and recorded quality, protecting our clients' time, space and reputation.
We look after every space as if it were our own home or office.
On the day we promised, with the scope we promised.
Visits, checks and corrections are written down and visible.
Every client has one contact and a clear line of communication.
Contact
Reach us the way that suits you.
Call, write on WhatsApp, talk to live chat or fill in a form; your request goes to the right team.